Effective Date: October 12, 2025

Business Name: Martitez & Co. Virtual Assistant

Website: www.martitez-co.com

Email: info@martitez-co.com

1. Introduction

Martitez & Co. Virtual Assistant (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Business or company name

  • Billing and payment details (if applicable)

b. Non-Personal Information:

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Provide and manage our virtual assistant and concierge services

  • Communicate with you regarding inquiries, bookings, or updates

  • Send invoices, receipts, and payment confirmations

  • Improve our website and service offerings

  • Send occasional business updates or promotions (only with your consent)

We do not sell, rent, or trade your personal information to third parties.

4. How We Protect Your Information

We take the security of your information seriously.

  • Data is stored securely using encrypted systems and secure third-party tools (e.g., payment processors, email platforms).

  • Only authorized personnel have access to client information.

  • We use SSL encryption on our website to protect data transmission.

However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We may share limited information with trusted third-party providers only when necessary to perform business functions, such as

  • Payment processing (e.g., PayPal, Stripe)

  • Email communications (e.g., Gmail, Mailchimp)

  • Project management tools (e.g., Trello, Asana, ClickUp)

All third-party providers are required to keep your information confidential and secure.

6. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience.

Cookies help us understand how visitors interact with our website and improve functionality.

You can disable cookies in your browser settings if you prefer.

We may also use website analytics tools (like Google Analytics) to track performance and visitor data in aggregate form—never identifying individual users.

7. Your Rights

You have the right to:

  • Access the information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for communications or marketing at any time

To exercise these rights, contact us at info@martitez-co.com.

8. Data Retention

We retain client data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or security of any external sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

 info@martitez-co.com

 www.martitez-co.com